Privacy & Policies

Privacy Policy
Soccer Stop respects your privacy and we take it extremely seriously. We do not sell, rent, or loan any information regarding our customers to third parties. Any information that you provide to us will only be used to better serve your needs and to make your shopping experience more complete. Our goal is to protect your information.

Soccerstop.com is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Soccerstop.com website and governs data collection and usage. By using the Soccerstop.com website, you consent to the data practices described in this statement.

Collection of your Personal Information

Soccerstop.com collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Soccerstop.com also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Soccerstop.com. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Soccerstop.com for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Soccerstop.com Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Soccerstop.com public message boards, this information may be collected and used by others. Note: Soccerstop.com does not read any of your private online communications.

Soccerstop.com encourages you to review the privacy statements of Web sites you choose to link to from Soccerstop.com so that you can understand how those Web sites collect, use and share your information. Soccerstop.com is not responsible for the privacy statements or other content on Web sites outside of the Soccerstop.com and Soccerstop.com family of Web sites.

Use of your Personal Information

Soccerstop.com collects and uses your personal information to operate the Soccerstop.com website and to deliver the services you have requested. Soccerstop.com also uses your personally identifiable information to inform you of other products or services available from Soccerstop.com and its affiliates. Soccerstop.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Soccerstop.com does not sell, rent, or lease its customer lists to third parties. Soccerstop.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Soccerstop.com may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Soccerstop.com, and they are required to maintain the confidentiality of your information.

Soccerstop.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Soccerstop.com keeps track of the websites and pages our customers visit within Soccerstop.com, in order to determine what Soccerstop.com services are the most popular. This data is used to deliver customized content and advertising within Soccerstop.com to customers whose behavior indicates that they are interested in a particular subject area.

Soccerstop.com Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Soccerstop.com or the site; (b) protect and defend the rights or property of Soccerstop.com; and, (c) act under exigent circumstances to protect the personal safety of users of Soccerstop.com, or the public.

Use of Cookies
The Soccerstop.com Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Soccerstop.com pages, or register with Soccerstop.com site or services, a cookie helps Soccerstop.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Soccerstop.com Web site, the information you previously provided can be retrieved, so you can easily use the Soccerstop.com features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Soccerstop.com services or Web sites you visit.

Security of your Personal Information

Soccerstop.com secures your personal information from unauthorized access, use or disclosure. Soccerstop.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Soccerstop.com will occasionally update this Statement of Privacy to reflect company and customer feedback. Soccerstop.com encourages you to periodically review this Statement to be informed of how Soccerstop.com is protecting your information.

Contact Information
Soccerstop.com welcomes your comments regarding this Statement of Privacy. If you believe that Soccerstop.com has not adhered to this Statement, please contact Soccerstop.com at web@soccerstop.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Safety & Security Policy

When you start the order process you can be sure that every step of the way is secure, safe, and guaranteed. When you use your credit card to shop at soccerstop.com, your transaction is completely safe. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, and AOL. This technology safeguards your personal information and ensures your complete privacy.
 
Delivery Policy

Soccerstop.com Retail Orders are processed Monday through Friday, excluding holidays. As long as we receive your order within our processing period and the items you've ordered are in stock, the typical processing time is 2 to 3 business days before the order leaves our warehouse. If you’ve ordered an item that is out of stock, we will contact you via email with more information. If a special order is placed to fulfill an out of stock item in your order, the process time typically takes longer than 3 business days before it ships to you (please note that special orders cannot be returned or exchanged). Standard Ground Shipping typically takes 2 to 5 days to arrive based on destination/distance from our warehouse.  2nd Day Shipping typically takes 2 business days to arrive depending on destination/distance from our warehouse (2nd Day Shipping is only available within the United States & Puerto Rico).

International Delivery Policy

Soccerstop.com offers shipping within the United States, U.S. Territories, and Canada.

Free Shipping Policy

If you receive Free Shipping on an order; the order will be shipped via Standard Ground Shipping within the United States only (Free Shipping offers and promotions do not apply to orders being shipped outside of the United States).  If you return an item that has received Free Shipping, we will refund the amount you paid for the item less the shipping and handling cost you would have paid had you not received Free Shipping.  If you exchange an item that has received Free Shipping, you will be responsible to pay the shipping and handling cost to ship the exchange order.

Out of Stock, Backordered, or Unavailable Item Policy
The product to fulfill Soccerstop.com retail orders is pulled from our warehouse and retail store locations. In the event that an item is out of stock, on backorder, or not unavailable; we will contact you via email during your order’s process time with alternative options to fulfill your order or the option to refund your order.

Clearance Item Policy
CLEARANCE items cannot be returned or exchanged - all sales are final.